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Artwork on truck inspired by inspirational story
Beloved towman killed in bizarre five-vehicle pileup
Good company policies start with the owner
Threat caught on video by repo agent’s fiancee
Detroit Assurance 4.0 includes Adaptive Cruise Control
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American Towman Magazine Presents the Week in TowingMarch 21 - March 27, 2018

Tow Company Fined $13K [b]for 'Scam'

Pennsylvania Attorney General Josh Shapiro announced Monday that the state had secured full restitution for 28 victims of an illegal towing scam perpetrated over the years by George Smith Towing. The terms of the settlement stipulate that the company will pay a total of $13,756 for violating Pennsylvania's Unfair Trade Practices and Consumer Protection Law, the Towing and Towing Storage Facility Standards Act, and Philadelphia's towing ordinance, according to the state Bureau of Consumer Protection. Source:
From the American Towman News Bureau
Photo credit – NTEA

New Vehicles Launched at NTEA Show

Six vehicle launches from North America's leading commercial truck manufacturers were among the highlights at last week's NTEA 2018 Work Truck Show in Indianapolis, Indiana. Chassis manufacturers introduced new commercial vehicles in almost every weight class, from Ford Commercial Vehicles' Class 1 Transit Connect Cargo Van all the way up to Hino Trucks' new XL Series Class 7 and 8 trucks. Chevrolet Commercial Vehicles revealed its first Silverado Class 4, 5 and 6 chassis cabs and International Truck unveiled its Class 6/7 MV Series. Mitsubishi Fuso Truck of America Inc. launched its gasoline-powered Class 4 and 5 FE Series cabover work trucks. And Ram Commercial said there was no more appropriate place than The Work Truck Show to debut its Ram 1500 Tradesman model. Learn more in American Towman's May issue. Source:

Zenier Towing's [b]Contract Renewed

The McAdoo (Pennsylvania) Borough Council voted 7-0 to retain Zenier Towing of Hazleton as the borough's official towing company. Zenier has been the lone towing company in McAdoo since council approved a resolution in 2010. The council entertained a motion of retaining another company and creating a rotation, but that motion was defeated on a 4-3 vote after some discussion. Source:
New Vehicles Launched at NTEA Show
Ford, Hino, Chevrolet, International, Mitsubishi Fuso and Ram show new product
Tow Company Fined $13K for ‘Scam’
State secures full restitution for 28 victims
Zenier Towing’s Contract Renewed
Unanimous council vote makes company lone tower for borough

Wis. DOT Opens Bids for Service Teams

The Wisconsin Department of Transportation is seeking bids to establish any contracts for the purchase of Freeway Service Teams.

Companies interested in bidding may download the bid document from the Public Notices website: Choose "Search Notices." Enter the keyword "freeway" and click "Search."

When the notice opens, click the "View Vendornet Bid Announcement" to access the documents. This will take you to the new eSupplier system. Download all bid documents, which contain instructions for submitting a bid.

Questions regarding the proposal must be submitted in writing no later than March 20. The response to any questions raised will be issued in the form of an addendum to the bid and will be posted to the eSupplier Announcement, accessible through the Public Notices website.

Vendors are responsible for checking the announcement periodically to see if an addendum has been issued. No notice will be sent when an addendum is posted.

Bids are due no later than 2 p.m. (CST), March 29. Late bids will not be considered.

Manufacturers Spotlight:
Custom Built Manufacturing 30 Ton Wrecker
• March 21 - March 27, 2018

A Message from 'Upstairs'

You've been trying to contact a specific customer or supplier. You need to talk to them about something urgent. You've left messages, you've emailed, you've done everything all week.

Then suddenly ... you've got to take care of that a biological urge. You go to the restroom without your cellphone.

Of course, you know what happens next.

I call that experience "same time-ism." Everything seems to happen while you're not in a position to deal with it—after being in position 98 percent of the day. Or even worse, everyone decides to actually call back at the exact same time, and now you're trying to prioritize four calls at once.

Isn't that the most frustrating thing in the world?

Well, we can be frustrated ... or we can just smile and recall that, ultimately, we're not the one "in charge."

Yes, He really does have a sense of humor.

--Charles Duke
Editor: Charles Duke
Managing Editor: Brendan Dooley
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Tow Illustrated Editor: George L. Nitti


AutoReturn 0ffb4Currently operating in 14 markets across the U.S., AutoReturn's online tools automate the tow request process and streamline communication from the officer on the street to the tow truck operator in the field. It's designed to eliminate unnecessary calls which keeps lines open and accessible with a transparent, real-time view of a tow's progress. Visit their booth at the American Towman ShowPlace, May 9-11 at the South Point Hotel & Casino in Las Vegas, Nevada.
By Don Lomax
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